Service Growth & Commercial Operation Leader

[회사 소개] GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. [주요 업무] • Lead Korea Service Growth strategy across MSA, ODS, O&U, Digital, and Lifecycle Solutions. • Develop and execute growth initiatives aligned with AKA and Global priorities. • Own the Korea Service commercial operating rhythm, including forecasting, pipeline governance, backlog execution, and revenue pacing. • Drive business performance through KPI management, operational reviews, and corrective actions. • Lead portfolio growth by expanding lifecycle solution adoption and improving capture rates across the installed base. • Act as Contract Reviewer and ensure compliance with pricing, profitability, and commercial governance requirements. • Partner with Equipment Sales, Service Delivery, Finance, OTR, and Marketing teams to drive business growth and operational excellence. • Develop customer segmentation, installed base strategies, and lifecycle growth programs. • Support strategic customer engagements and strengthen executive-level customer relationships. • Build and leverage KOL networks, reference sites, and customer advocacy programs to accelerate market adoption. • Lead, coach, and develop the Service Growth team while building a culture of accountability, collaboration, and customer focus. • Represent Korea Service Growth & Commercial Operations in AKA and Global forums while influencing regional initiatives and best-practice sharing. • Contribute to account plans at accounts covered by account managers/executives. • Educate account team members on their solutions/services strategy and offerings. • Collaborate with and leverage subject matter experts and other resources within GEHC channels to build relationships and secure business. [자격 요건] • Bachelor's degree in Business Administration, Biomedical Engineering, Healthcare, Engineering, Finance, or a related field. • Minimum 10 years of experience in healthcare service, service sales, commercial operations, lifecycle solutions, or a related medical technology field. • Demonstrated experience in leading people, coaching teams, and managing performance. • Strong understanding of the Service business, including service contracts, installed-base management, MSA, ODS, O&U, Digital, and lifecycle solutions. • Strong knowledge of commercial operations, including forecasting, pipeline management, backlog conversion, revenue pacing, contract review, and business governance. • Proven ability to develop business strategy and translate it into executable programs and measurable outcomes. • Strong financial and commercial acumen, including understanding of Orders, Revenue, Margin, profitability, and business risk. • Ability to lead effectively in a matrix organization and influence stakeholders without direct authority. • Experience collaborating with Equipment Sales, Service Delivery, Finance, OTR, Marketing, Clinical, and regional teams. • Ability to synthesize complex business issues and communicate clear priorities and action plans. • Strong analytical, problem-solving, organizational, and decision-making skills. • Excellent verbal and written communication skills in Korean and English. • Strong executive communication, presentation, negotiation, and stakeholder management skills. • Ability and willingness to travel as required. [우대 사항] • Extensive experience within a healthcare Service organization, with broad knowledge of Service operations and commercial processes. • Experience managing lifecycle portfolios or recurring-revenue businesses. • Experience leading commercial transformation, process improvement, or operational excellence initiatives. • Proven track record of driving profitable growth through cross-functional collaboration. • Experience working with regional or global teams in a multicultural matrix environment. • Demonstrated ability to build high-performing teams and develop future leaders. [혜택 및 복지] • Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. • Our salary and benefits are everything you'd expect from an organization with global strength and scale. • You'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.